Our Privacy Policy

Ed Hosting & Design (EDH) is committed to protecting the privacy of our users. We recognise the importance of safeguarding the personal information entrusted to us and adhere to the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

EDH collects and processes various types of information to enhance our services and user experience. This includes:

1.1 Personally Identifiable Information (PII)

We may collect personal information from users when they interact with our website, including but not limited to:

• Full name
• Email address
• Contact number
• Billing and shipping address
• Payment details (processed securely through third-party payment gateways)
• Business name (if applicable)

This information is typically collected through online forms when users place orders, sign up for an account, or subscribe to our services.

1.2 Website Usage Data

To improve our website and services, we collect non-personally identifiable information about users' interactions, such as:

• IP addresses
• Browser type and version
• Device and operating system information
• Pages visited and time spent on each page
• Referring website (if applicable)
• Clickstream data and user navigation patterns

This data helps us analyse user behaviour and optimise the website for better performance and usability.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and track website usage. These include:

• Essential cookies – Necessary for website functionality, such as user authentication and secure transactions.
• Performance cookies – Collect anonymous data on how visitors use our site to improve navigation and content.
• Targeting/advertising cookies – May be used to deliver relevant advertisements based on browsing history.

Users can manage cookie preferences through their browser settings. Disabling cookies may affect certain website features.